Shipping Policies

FedEx Shipping for USA
Thejewelsite.com offers you free shipping on all orders over $500 via FedEx. Shipments usually arrive within three to five business days. 2nd Business Day service or Next Business Day Morning Service can only ship shipments to Alaska and Hawaii.

FedEx Second Day
Thejewelsite.com offers you the option to have your order shipped by FedEx Second Day for a fee of $45.00. Shipments usually arrive within two business days.

FedEx Priority Overnight
Thejewelsite.com offers you the option to have your order shipped by FedEx Priority Overnight for a fee of $75.00 Shipments usually arrive within next day.

Usps- First Class / Priority (free)
Thejewelsite.com offers you the option to have your order shipped by USPS First Class / Priority for free, Shipments usually arrive within 3-4 days.

Usps – PRIORITY- ($6.00)
Thejewelsite.com offers you the option to have your order shipped by USPS Express for a fee of $15.00 Shipments usually arrive within next day.

All orders will require a signature to be delivered. If you cannot be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the shipping address.

We will ship internationally. Our standard international rate is $35 for $500-1000 Value, including insurance. Please contact us for internationally shipping policy.

 

Return Policy

 

Thejewelsite.com offers a 14 days money back return policy after you received the merchandise.

Returning your merchandise at Thejewelsite.com is easy and hassle-free. Simply Contact Thejewelsite Jewels to receive a returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.

There is NO RESTOCKING FEE, If Item(s) returned in original condition.

Shipping costs & Special Resizing fees are not refundable. 
No return will be accepted on resize rings. 

The issuance of RMA # does not guarantee final disposition, as all returns are subject to our inspection. If the product you are returning is not in brand new condition, it will be subject to a restocking fee of at least 10%.

Once you’ve received your confirmation email with the attached RMA, simply print a copy and send it back to Thejewelsite.com along with the merchandise you are returning. A Thejewelsitejewel.com representative will contact you upon receipt merchandise follow up and issue your credit.

The RMA# should be clearly inscribed on the shipping label. A copy of your invoice and Order # should be included, and your Return should be insured, with shipping costs pre-paid.

If you still have questions, you may contact us at info@Thejewelsitejewel.com or via telephone at 1-646-728-0151. If you have any suggestions, please let us know as we are always trying to improve upon our service.

In the unfortunate event that you receive a defective item we will happily repair it or issue you a full refund. In this case all shipping charges would be refunded and no restocking fee charged. As with all other returns you must attain a Return Authorization Number in order to receive a refund.

 

 

Terms & Conditions    
  Welcome to the Thejewelsite.com website – a new best way of shopping for jewelry online. Please read the below terms carefully because your use of the site constitutes your agreement to these terms. Thejewelsite.com reserves the right to make changes to the site and to these Terms of Use from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because by visiting the Site, you agree to accept any such changes.  
   
  Merchandise Availability
Thejewelsite.com prides itself in providing exclusive, quality merchandise. Availability of merchandise may vary at Thejewelsite.com. Some featured items may be available only in limited quantities or only while supplies last. Once an item is out of stock, we will attempt to remove the item promptly from Thejewelsite.com site. Display of an item on Thejewelsite.com. Is not a guarantee that the item is currently in stock or that it will be available on our website when, you visit again. If you are unable to locate a particular item that caught your attention on a previous visit to our website or if you have any questions concerning the availability of a particular item, please contact our customer service group
We will make every effort to fulfill your requests whenever possible.

Merchandise Display
Thejewelsite.com will make every reasonable effort to display its merchandise on Thejewelsite.com as accurately as possible. Unfortunately, various factors, including the display and color capabilities of your computer monitor, may significantly affect what you actually see on your screen. Thejewelsite.com is not responsible for the display of any color, size, texture or detail of its merchandise on your computer screen and cannot guarantee the accuracy thereof. However, if you are dissatisfied with any item you purchase from Thejewelsite.com you can return or exchange it to us. For more information regarding Thejewelsite return and exchange policy and procedures, please visit our policies.

Gemstone Treatment Disclosure 
Thejewelsite.com also contains a large number of colored gemstone items. Thejewelsite.com. makes every effort to adhere to best practice industry guidelines for gemstone treatment disclosure and follow practices set forth by the American Gem Trade Association (AGTA).

 
     
  Copyright and Trademarks  
  This site is owned and operated by Thejewelsite.com Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Thejewelsite.com. All software used on the site is the sole property of Thejewelsite.com. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without Thejewelsite.com’s written permission. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
 
     
  Links  
  This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Tanzanite.com is not responsible for the operation of or content located on or through any such site.
 
     
  Disclaimer and Limitation of Liability as to the Thejewelsite Web Site  
  Thejewelsite.com WEB SITE AND THE MATERIALS THEREIN ARE PROVIDED “AS IS”. Thejewelsite.com MAKES NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE Thejewelsite.com SITE, ITS OPERATION, CONTENTS, INFORMATION, and MATERIALS COMPLIANCE. Thejewelsite.com EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND WITH RESPECT TO THE SITE OR ITS USE, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. YOU AGREE THAT Thejewelsite.com, ITS DIRECTORS, OFFICERS, EMPLOYEES OR OTHER REPRESENTATIVES SHALL NOT BE LIABLE FOR DAMAGES ARISING FROM THE OPERATION, CONTENT OR USE OF THE Thejewelsite.com SITE. YOU AGREE THAT THIS LIMITATION OF LIABILITY IS COMPREHENSIVE AND APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION DIRECT, INDIRECT, COMPENSATORY, SPECIAL, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.
 
     
  Typographical Errors  
  In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Thejewelsite.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Thejewelsite.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Thejewelsite.com shall immediately issue a credit to your credit card account in the amount of the incorrect price.